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  Last updated Dec 23, 2008

Tips & Information - User Fees

Waterworks User Fees Effective October 2008
(GST will be charged on all fees)

The Town of Markham has updated many of the fees charged to customers for services provided on an individual basis. These fees are necessary to recover the costs of Waterworks services that were previously subsidized by water consumers at large. Similar to water rates, service fees require periodic review and amendments, as necessary, to ensure equitable rates & fees, sustain adequate reserve funds and maintain fiscal balance.

Water Service User Fees Bylaw 2008-207 ( 89k/5p)
Effective Oct 1, 2008

See Schedule 'A' for complete list of Water Service User Fees (Commercial and Residential).

WATERWORKS SERVICE FEES
(Effective October 1, 2008)
GST extra on all fees
  Description Cost
1 Turn Water ON/OFF - Regular Hours
Note: Turn water off at the curb to enable customer to perform internal plumbing repairs, then turn water back on. Both shut-off and turn-on occur within normal field staff working hours (7:30AM to 4:00PM M-F).
$121.00
2 Turn Water ON/OFF - After Hours
Note: Turn water off at the curb to enable customer to perform internal plumbing repairs. Water shut-off performed outside normal field staff working hours (4:00PM to 7:30AM weekends & holidays).
$182.00
3 Fire Hydrant and Meter Use per month (minimum charge $200.00)
Note: Monthly rental fee for use of fire hydrant (minimum one month fee will be charged)
$200.00 + cost of water @ 1.7671/m3
Fire Hydrant Meter Refundable Deposit
Note: Deposit against damage to hydrant, meter or backflow prevention device. Refundable minus cost of meter rental, testing/maintenance fee, installation/removal fee and actual water used. Any damages will be billed at cost-plus.
$5000.00
Hydrant Meter Installation or Removal Cost
Note: Field staff time to install or remove meter & backflow prevention device. When moving a meter from one site to another for the same customer, both removal & installation fees apply.
$69.00
4 Bulk Water Sales per m3 at Filling Station (555 Miller Avenue) $1.77
5 Water Meter Purchase:
Residential - Sizes
Note: Cost to supply & install a residential water meter in new infill homes before the homes are occupied. GST applies in addition to the fee.
5/8" x 3/4" $241.00
3/4" $308.00
1" $355.00
AMR Surcharge (if applicable)
Note: if installing AMR transmitter
$115.00
Commercial - Sizes
Note: Cost to supply a compound water meter (includes two measuring systems, for low flows and high flows) and two e-coder heads. Meter must be installed by a licensed plumber at developer's or owner's cost before the building is occupied. PST applies to part of the fee, GST applies to the entire fee.
2" $2,124.67
3" $2,500.47
4" $4,012.60
6" $7,155,81
4" Protectus $7,784.60
6" Protectus $9,275,26
8" Protectus $12,727.42
10" Protectus $16,993.02
AMR Surcharge (if required)
Note: if installing AMR transmitter
$115.00
Please note: Water meters over 1" must be installed by a licensed plumber.
6 Meter Removal Costs
Note: Cost to remove a meter prior to the building being demolished and/or the water service being decommissioned or abandoned.
Residential - Sizes:
5/8" x 3/4" $80.00
3/4" $80.00
1" $137.00
Commercial - Sizes:  
1.5" $320.00
2" $320.00
3" and over Cost-plus†
  Failure to have the meter removed prior to the building being demolished will incur a penalty equal to twice the applicable removal fee.
7 Replacement of Meters (damaged through misuse or negligence) Costs:
Note: Cost to replace a meter that has been frozen or damaged through the owner's misuse or negligence. GST applies for residential meters, PST & GST apply for ICI meters.
a) Residential Water Meter:  
5/3" x 3/4" $210.00
3/4" $278.00
1" $374.00
AMR Surcharge (if applicable)
Note: if replacing AMR transmitter
$115.00
b) ICI  
2" and larger Cost-plus†
Please note: Water meters over 1" must be installed by a licensed plumber. ICI installation cost is the responsibility of the purchaser.
8 Water Meter Testing Fee
Note: Cost to replace a meter that has been frozen or damaged through the owner's misuse or negligence. GST applies for residential meters, PST & GST apply for ICI meters.
5/8" x 3/4" Volumetric Test Only $279.00
5/8" x 3/4" Volumetric Test & Register Test $344.00
3/4" Volumetric Test Only $352.00
3/4" Volumetric Test & Register Test $417.00
1" Volumetric Test Only $455.00
1" Volumetric Test & Register Test $530.00
ICI Water Meters (2" and larger) Cost-plus†
9 Water Quality Sampling (per sample)
Note: PER SAMPLE - Fee to take a water sample and have it tested by the York-Durham Regional Environmental Labs (YDREL) for compliance with SDWA regulations.
$123.00
10 Sampling Sanitary Sewage Effluent
Note: Fee to take a wastewater sample and have it tested for compliance with Markham's Sewer Use By-Law and other applicable regulations.
Cost-plus†
11 Camera Inspection of Private Service ( $300.00 basic fee plus additional cost if access is not provided through a standard floor clean-out; fee will be waived if damages are found on the Townside of the service line)
Note: Camera inspection of sanitary sewer service using a CCTV mini-camera. Fee applies if the inspection is performed due to customer request or due to a sewer backup where the cause of the backup is found to be on the Private side of the service.
Cost-plus†
if on private side
12 Inside Meter Reading
Note: The Town's meter readers use a remote readout device to obtain readings quickly and without disturbing the customers. Customers who refuse to have a remote readout device installed will be charged a fee for each reading in order to recover the additional time & effort required to obtain a meter reading.
If read by Powerstream Cost-plus†
If read by Town Staff $121.00
13 Meter in Chamber Read (where remote not installed)
Note: Large water meters installed in underground chambers should have a remote readout device on the surface. Customers who do not have a remote readout device will be charged for staff time to enter confined space (the chamber) while complying with provincial safety regulations, and obtain a reading.
$340.00
14 Inspection and Clearing Blockage on Sanitary Lateral
Note: CCTV inspection of sanitary sewer lateral and removal of any blockages found. The fee applies only for blockages on Private side, or blockages on Town side caused by owner's negligence or abuse (i.e. dumping grease or acids in the sewer).
Private Side - Residential Cost-plus†
Private Side - ICI Cost-plus†
Town Side (not caused by Owner) -
15 Hydrant Flow Test
Note:
Support services to flow testing (i.e. hydrant)
$179.00 + cost of water @ 1.7671/m3
16 Sewer main-line blockage removal (following illegal discharges)
Note:
CCTV inspection of sanitary sewer main line and removal of any blockages found. The fee applies for blockages caused by owner's negligence or abuse (i.e. dumping grease, gravel or acids in the sewer). Owner is the developer in new areas, or the company or person responsible in Town-assumed areas.
Cost-plus†
17 Flat Rate Water Charge
Note:
All water service connections to the Town's system are required to be metered. Owners who refuse to have a meter installed will be charged a flat-rate volume estimated as twice the average residential consumption of 1m3/day/account.
$107.50/month
18 Missed appointment or service refusal
Note:
The fee will be charged to customers who make an appointment for services provided by Town staff and miss the appointment without notifying the Town in advance, and to customers who refuse to allow Town staff or contractor access to the water meter in accordance to the Town's Water Use By-Law.
Cost-plus†
19 Records Search
Note:
PER ADDRESS - Fee to recover staff time for records searches in regards to sewage backup, flooding or other history.
$50.00

PST applies to part of the cost of ICI water meters
Cost-plus means the cost incurred by Waterworks to perform the service plus overhead and applicable tax(es)

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