You must have the Adobe Acrobat Reader installed to open PDF files.

If you having difficulty accessing, viewing, or downloading PDF files, below are few options to assist you:

If you have a version of Acrobat Reader less then 5.0, we recommend you update your reader to version 7.x.

Download the free Adobe Acrobat Reader from Adobe Website at http://www.adobe.com/products/acrobat/readstep2.html.

Once you have the Adobe Acrobat Reader installed, PDF files will automatically open in your browser when you click on a linked file with the .pdf extension.

1. Right-Click on the linked file title.
2. Select "Save Target As" (Internet Explorer) or "Save Link As" (Netscape/Firefox/Mozilla).
3. Use Adobe Acrobat Reader to open the file directly after downloading.

It is an easy fix by changing an option in Acrobat Reader's preferences:

Adobe Acrobat Reader 5

1. Close Internet Explorer.
2. Launch the Adobe Acrobat Reader application.
3. Select "Preferences" from the "Edit" menu and then click "Options".
4. In the "Web Browser Options Area", deselect "Allow Fast Web View" and then click OK.

Adobe Acrobat Reader 6

1. Close Internet Explorer.
2. Launch the Adobe Acrobat Reader application.
3. Select "Preferences" from the "Edit" menu.
4. In the Preferences window, select "Internet" in the "Categories" pane on the left.
5. You will see a number of options on the right side of the windows.
6. Deselect "Allow Fast Web View" and then click OK.

**IMPORTANT** Some PDF files on the web site are very large. If you have trouble opening a large file, download the file and save it to your computer. Once saved to your hard drive the file should open more quickly.

If you still require assistance, please contact the webmaster at webmaster@markham.ca.