Operating Hours
The Purchasing Department is located at 101 Town Centre Boulevard, Markham, Ontario on the Lake Level. Office hours are 8:30 a.m. to 4:30 p.m.

Purchasing Policy
We believe that an open competitive atmosphere is most beneficial to both buyer and seller, and it is our policy to foster this environment. We buy on the basis of definitive specifications, quality of products and service, advantageous price and delivery practices.

Purchase Orders
No merchandise may be shipped or service performed without a Purchase Order Number. This Number must appear on all shipments, delivery slips and invoices. Orders are understood to be shipped, F.O.B. City of Markham, to the location specified. 

When Bidding Process is Required
Bids will be called for all work, equipment and material required. Department Information The Purchasing Department is located at 101 Town Centre Boulevard, Markham, Ontario L3R 9W3. Access through the Unionville Entrance to the Lake Level. The main office phone number is 905-475-4877 and the fax number is 905-479-7762. When calling the phone number, you may have access to the current list of bids available to the public and bid results.

Invoices
Invoices are paid based on the Purchase Order or unless otherwise specified in the contract document following the receipt of goods or services. No orders can be paid without a supporting invoice which must reference a Purchase Order or Blanket Order Release Number. Prompt payment discounts are taken from date or receipt of invoice, or date of actual receipt of material, whichever is latest. All invoices are to be directed to the attention of the Accounts Payable department.

Vendor Performance
Vendors are periodically evaluated on actual performance as to service/delivery and completion schedules, rush orders, unauthorized split shipments, poor workmanship or quality, and adherence to the Purchase Order or contract price. Your ability to meet the established criteria, to promote and maintain low prices consistent with quality and service, is of great importance to us.

Ethical Principles
The Purchasing Department adheres to both ethical codes of the Purchasing Management Association of Canada and the National Institute of Government Purchasing and therefore gratuities in any form are not accepted by the staff.

Thank You
Purchasing is most appreciative of your assistance and acknowledge the courtesies and services extended to us by your representatives. Just as you value our business, we value the service and co-operation your organization can provide.

Want to be placed on our bidders list?
Vendor Application Form
In order to be placed on our Vendor List, please complete the following Vendor Certification Form and the Commodity List: Vendor Application