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We're Here to Help!
24 Hours a Day. 7 Days a Week. One Number to Call: 905-477-7000
Counter, Email and Telephone Service
Available Monday through Friday, from 8 AM to 5 PM, and every Thursday until 7 PM.
- The Cash Counter (Thornhill doors) will be open to handle tax inquiries and to accept all in-person payments for property tax, PowerStream, York Region Transit tickets, and parking infraction tickets.
- The Contact Centre Counter (Unionville doors) will be open to accept requests for marriage licences, wedding reservations and permits, Commissioner of Oath and other service inquiries.
- Email us at customerservice@markham.ca
- Call us at 905-477-5530 during business hours. For after hours municipal emergencies call 905-477-7000
- View a complete list of services available to residents, businesses and stakeholders during business hours.
Our Language Line provides information about our services in over 150+ different languages! Call 905-477-5530.
Access Markham Online
Residents and businesses have access to 85+ services online, which include:
- Overnight Street Parking Exemption
- Fire Truck Request
- Community Presentation Request
- Community Presentation Request
- Pre-Authorized Tax Payment Program
- Heritage Permit Application
- Pre-Consultation Request
- Building Investigation Request
- Zoning Search
- Property Details Search
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- Pet Licence
- Marriage Licence Application
- Stationary Business Licence
- Mobile Sign Permit Application
- Bylaw Noise Exemption Request
- Monthly Parking Permit
- Open Air Burn Permit
- Family Fireworks Application
- Varley Art Gallery Donation Form
- Tree Removal Permit
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For your convenience, the following service requests and reports may be filed 24/7 by completing an online form:
- Report Missed Waste Collection at the Curb
- Report Litter in a Park
- Report Litter on Sidewalk or Boulevard
- Request Park Maintenance of Play Structures and Equipment
- Request General Maintenance of Sports Fields and Bookings
- Request Tree Maintenance on Boulevards
- Report a Damaged or Burned Out Streetlight
- Report Potholes or Street Pavement Damage
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- Report Overflowing Litter Bin on Street
- Report Damaged Trees or General Tree Maintenance in a Park
- Report Garbage in a Park
- Report Other Park Issues
- Request Grass Cutting on City Properties
- Request a Tree Removal Permit
- Report Graffiti on Public Property or on City Facilities
- Make a General Service Request
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Your submission will be provided a reference number that can be used to track the progress of your request through to completion.
If you require the use accessibility software to navigate this website, download eSSENTIAL ACCESSIBILITY, free of charge.
