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Counter, Email and Telephone Service
Available Monday through Friday, from 8 AM to 5 PM, and every Thursday until 7 PM.
- The Cash Counter (Thornhill doors) will be open to handle tax inquiries and to accept all in-person payments for property tax, PowerStream, York Region Transit tickets, and parking infraction tickets.
- The Contact Centre Counter (Unionville doors) will be open to accept requests for marriage licences, wedding reservations and permits, Commissioner of Oath and other service inquiries.
- Email us at customerservice@markham.ca
- Call us at 905-477-5530 during business hours. For after hours municipal emergencies call 905-477-7000
- View a complete list of services available to residents, businesses and stakeholders during business hours.
Our Language Line provides information about our services in over 150+ different languages! Call 905-477-5530.
Access Markham Online
Residents and businesses have access to 50+ services online, which include:
- Overnight Street Parking Exemption
- Fire Truck Request
- Community Presentation Request
- Community Presentation Request
- Pre-Authorized Tax Payment Program
- Heritage Permit Application
- Pre-Consultation Request
- Building Investigation Request
- Zoning Search
- Property Details Search
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- Pet Licence
- Marriage Licence Application
- Stationary Business Licence
- Mobile Sign Permit Application
- Bylaw Noise Exemption Request
- Monthly Parking Permit
- Open Air Burn Permit
- Family Fireworks Application
- Varley Art Gallery Donation Form
- Tree Removal Permit
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For your convenience, the following service requests and reports may be filed 24/7 by completing an online form:
- Report Missed Waste Collection at the Curb
- Report Litter in a Park
- Report Litter on Sidewalk or Boulevard
- Request Park Maintenance of Play Structures and Equipment
- Request General Maintenance of Sports Fields and Bookings
- Request Tree Maintenance on Boulevards
- Report a Damaged or Burned Out Streetlight
- Report Potholes or Street Pavement Damage
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- Report Overflowing Litter Bin on Street
- Report Damaged Trees or General Tree Maintenance in a Park
- Report Garbage in a Park
- Report Other Park Issues
- Request Grass Cutting on City Properties
- Request a Tree Removal Permit
- Report Graffiti on Public Property or on City Facilities
- Make a General Service Request
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Your submission will be provided a reference number that can be used to track the progress of your request through to completion.
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