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Municipal Government

NEW Service Hours at the Civic Centre

As the City of Markham works to make access to services easier and more convenient for residents and businesses, NEW daily service hours will be offered at the Civic Centre, Monday to Friday from 8:00 a.m. to 5:00 p.m. (excluding statutory holidays). 

Extended counter service hours at the Civic Centre will continue to be offered Thursdays until 7:00 p.m. at the Cash Counter and Contact Centre. Transactions may be conducted in-person, by phone or by email. Come in, call 905-477-5530 or email us at customerservice@markham.ca.

  • The Cash Counter (Thornhill doors) will be open to handle tax inquiries and to accept all in-person payments for Property Tax, PowerStream, York Region Transit Tickets, Parking Infraction Tickets, etc.
  • The Contact Centre Counter (Unionville doors) will be open to accept requests for marriage licences, wedding reservations and permits, Commissioner of Oath and other inquiries.

Our website also provides access to many services online. These services now include:

  • Overnight Street Parking Exemption
  • Fire Truck Request
  • Community Presentation Request
  • Community Presentation Request
  • Pre-Authorized Tax Payment Program
  • Heritage Permit Application
  • Pre-Consultation Request
  • Building Investigation Request
  • Zoning Search
  • Property Details Search
  • Pet Licence
  • Marriage Licence Application
  • Stationary Business Licence
  • Mobile Sign Permit Application
  • Bylaw Noise Exemption Request
  • Monthly Parking Permit
  • Open Air Burn Permit
  • Family Fireworks Application
  • Varley Art Gallery Donation Form
  • Tree Removal Permit

 

For your convenience, the following service requests and reports may be filed 24/7 by completing an online form:

  • Report Missed Waste Collection at the Curb
  • Report Litter in a Park
  • Report Litter on Sidewalk or Boulevard
  • Request Park Maintenance of Play Structures and Equipment
  • Request General Maintenance of Sports Fields and Bookings
  • Request Tree Maintenance on Boulevards
  • Report a Damaged or Burned Out Streetlight
  • Report Potholes or Street Pavement Damage
  • Report Overflowing Litter Bin on Street
  • Report Damaged Trees or General Tree Maintenance in a Park
  • Report Garbage in a Park
  • Report Other Park Issues
  • Request Grass Cutting on City Properties
  • Request a Tree Removal Permit
  • Report Graffiti on Public Property or on City Facilities
  • Make a General Service Request

 

Your submission will be provided a reference number that can be used to track the progress of your request through to completion. 

After Hours Municipal Emergencies: 905-477-7000

 

We speak your language!
Call our Language Line, where information about our services is available in over 150+ different languages. Call 905-477-5530.


 

Publications Accessibility
Alternate formats of Markham publications are available upon request.

Markham will continue to add to the suite of online services currently offered under Access Markham. Also on the horizon: The development of mobile apps that will put access to services and information right into the hands (and smartphones) of Markham’s residents.

 

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