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Conference Presentations

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Our Library staff are frequent presenters at conferences and workshops where they speak on library  trends and innovations.    View the notes from some of these presentations:

Ontario Library Association SuperConference 2010:  Self Service Technology: Helping Customers Help Themselves  [PDF]

Ontario Library Association SuperConference 2011:  Doing Away with Dewey  [PDF]

Ontario Library Association SuperConference 2012:  Customer Service Revolution [PDF]
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