At Markham Public Library we are known as a progressive library system, recognized for our innovations in library technology, library programs and customer service initiatives.
- C3 Customer Centred Classification [PDF]– a new library classification system that replaces the traditional Dewey Classification System. C3 makes the library easier to use and supports more efficient and effective library operations.
- The Learning Place – an outcome-based model for library programs relating to literacy, information literacy and computers, school curricula, and issues important to the community.
- Self-Service Technology – Canadian leader in implementation of RFID-based self-service technology in public libraries; Canada’s first installation of automated checkin and sortation technology. Our self service technologies improves customer convenience , helps the library keep pace with the growth in material flow, and maximizes operational efficiencies.