For your convenience, service charges on your account can be paid through MPL’s online services at https://mplonlineservices.markham.ca/eCommerceWebModule/Home. Online payments can only be made through major credit cards (Visa or Master Card). See MPL’s guide to Making an Online Payment [PDF] to get started. Please note that minimum payments $5.00 or more can be made through this service.
You may also make your payments at your local branch by cash, Interac, credit card or cheque payable to the library branch.
The following is a summary of service charges approved by the Markham Public Library Board.
Late Return Charges
Late return charges apply to all library users regardless of age, including seniors. This fee is applied when library materials are not returned by their due date.
||LATE RETURN CHARGE
|DVDs, BluRays and Video games
||$2.00 per day, per item up to a maximum of $6.00 per item for each loan period. Renewals, where permitted, are considered another loan period.
|All other items
||$0.30 per day, per item up to a maximum of $6.00 per item for each loan period. Renewals, where permitted, are considered another loan period.
Lost Library Cards
Please report lost cards immediately to avoid unauthorized use of your card. A $2.00 fee will be charged for all replacement cards. Damaged or worn-out cards can be replaced free of charge.
Not Sufficient Funds (NSF) Cheques
NSF cheques will result in a $35.00 administrative fee being charged to your account.
Lost or Damaged Items
A non-refundable replacement fee will be charged for lost or damaged items or for items that are returned with missing parts. The Library cannot accept replacement copies for lost, damaged or incomplete items. Replacement costs and service charges vary by item.
To help you manage your account borrowing privileges will be suspended when:
- there is an outstanding balance is $10.00 or more on a card.
- 10 or more items are marked "Claimed Returned".
The resulting balance after payment must be less than $10.00 for reinstatement of borrowing privileges.
Markham Public Library has contracted with a collection agency to assist in recovering overdue and unpaid service charges. All unresolved accounts over $40.00 are turned over to Unique International Recoveries Inc. A non-refundable $15.00 administrative charge is added to accounts sent to the collection agency.
Other Fee-based Services
- CD-ROM print-outs
- Internet print-outs
- Meeting room rentals
- Public Access Catalogue print-outs
Please ask Information Services staff for current rates.