Water Meter Testing and Water Meter Replacement Program
Like all measurement devices, water meters are subject to wear and tear. To ensure meter accuracy and improve efficiency, Markham requires water meters to be replaced, typically every 20 years.
An approved City Contractor will contact you by mail or telephone when your water meter is to be replaced. An appointment is required for staff to access the water meter. Replacement generally takes one (1) hour and there is no charge to property owners.
For Industrial, Commercial and Institutional (ICI) properties, the City also maintains an annual water meter testing program at no charge to property owners. If your ICI meter requires testing, you will be contacted by mail or telephone by the City’s contractor. Property owners will be fully informed of the program, testing procedure, and any questions and/or concerns will be addressed before the test takes place.
The 2016 Residential Water Meter Replacement Program starts this Tuesday, June 14, 2016. Neptune Technology Group Ltd. has been contracted to complete the necessary work to replace the old water meters. This program is an annual project under the Waterworks infrastructure rehabilitation and preventive maintenance program. A water meter is a mechanical device that is subject to wear and tear. Through normal usage, it can stop working, leak or provide an inaccurate consumption reading. The new meter allows us to improve the meter reading and billing process, resulting in improved customer service and reduced operating costs.
Other benefits of this program are:
- Reduced number of broken or leaking water meters
- Homeowners can easily detect small leaks through the new water meter
- Assurance of accurate consumption reading and billing with a new water meter
The project is scheduled to be completed by September 14, 2016. Please click for PDF version: Water Meter Replacement