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On January 1, 2017, the City of Markham updated the fees charged to customers for services provided on an individual basis. These fees are necessary to recover the costs of Waterworks services that were previously subsidized by water consumers at large. Similar to water rates, service fees require periodic review and amendments, as necessary, to ensure equitable rates & fees, sustain adequate reserve funds and maintain fiscal balance.
Waterworks Service Fees
(Effective January 1, 2017)
Fees do not include applicable taxes.
Cost-plus means the cost incurred by Waterworks to perform the service plus overhead and applicable tax.
| Description |
Cost |
Turn Water On/Off - Regular Hours
Note: Turn water off at the curb to enable customer to perform internal plumbing repairs, then turn water back on. Both shut-off and turn-on occur within normal field staff working hours (8:00 AM to 4:00 PM Monday to Friday). |
$162.50 |
Turn Water Off - After Hours
Note: Turn water off at the curb to enable customer to perform internal plumbing repairs. Water shut-off performed outside normal field staff working hours (4:00 PM to 8:00 AM weekends & holidays). |
$244.50 |
Turn Water On - After Hours
Note: Turn water back on. Water shut-off performed outside normal field staff working hours (4:00 PM to 8:00 AM weekends & holidays). |
$244.50 |
|
Fire Hydrant and Meter Use
Note: Monthly rental fee for use of fire hydrant (minimum one month fee will be charged)
Volume of water used per cubic metre (m3) or1,000 litres
|
$218.00 plus cost of water at current water rate |
Fire Hydrant Meter Refundable Deposit
Note: Deposit against damage to hydrant, meter or backflow prevention device. Refundable minus cost of meter rental, testing/maintenance fee, installation/removal fee and actual water used. Any damages will be billed at cost-plus. |
$5,455.50 |
Hydrant Meter Installation or Removal Cost
Note: Field staff time to install or remove meter & backflow prevention device. When moving a meter from one site to another for the same customer, both removal & installation fees apply. |
$90.50 |
Bulk Water Sales - per m3 or 1,000 litres
Note: Water sold at current approved rates through self-serve pre-paid metered system (similar to store self-serve gas pump) per cubic metre. |
To be charged at current water rate |
New Development Meter Costs: (HST applies to part of the cost of ICI water meters.)
Note: Supply & install water meter and remote readout device
| Description |
Cost |
| Subdivision Agreement: 5/8 inch by 3/4 inch |
$411.50 |
| Infill Homes: 5/8 inch by 3/4 inch |
$471.50 |
| Infill Homes: 3/4 inch |
$550.00 |
| Infill Homes: 1 inch |
$604.50 |
| Infill Homes: 1 1/2 inch |
$1,095.50 |
| Infill Homes: 2 inch |
$1,237.50 |
| ICI: 2 inch |
$3,553.50 |
| ICI: 3 inch |
$5,626.50 |
| ICI: 4 inch |
$7,529.50 |
| ICI: 6 inch |
$11,196.50 |
| Protectus 4 inch |
$11,180.00 |
| Protectus 6 inch |
$15,696.00 |
| Protectus 8 inch |
$19,258.50 |
| Protectus 10 inch |
$25,919.50 |
Meter Removal Costs
Note: Cost to remove a meter prior to the building being demolished and/or the water service being decommissioned or abandoned. Failure to have the meter removed prior to the building being demolished will incur a penalty equal to twice the applicable removal fee.
| Description |
Cost |
| Residential Water Meter: 5/8 inch by 3/4 inch |
$148.50 |
| Residential Water Meter: 3/4 inch |
$148.50 |
| Residential Water Meter: 1 inch |
$203.00 |
| ICI: 1.5 inch |
Cost-plus |
| ICI: 2 inch |
Cost-plus |
| ICI: 3 inch and over |
Cost-plus |
Meter Replacement Costs: (HST applies to part of the cost of ICI water meters)
Note: Cost to replace a meter that has been frozen or damaged through the owner's misuse or negligence. Please note: Water meters over 1" must be installed by a licensed plumber. ICI installation cost is the responsibility of the purchaser.
| Description |
Cost |
| Residential Water Meter: 5/8 inch by 3/4 inch |
$469.00 |
| Residential Water Meter: 3/4 inch |
$549.00 |
| Residential Water Meter: 1inch |
$660.00 |
| Residential Water Meter: 1 1/2 inch |
$1,093.50 |
| Residential Water Meter: 2 inch |
$1,233.00 |
| ICI: 2 inch |
$3,548.00 |
| ICI: 3 inch |
$5,622.50 |
| ICI: 4 inch |
$7,525.00 |
| ICI: 6 inch |
$11,192.00 |
| Protectus 4 inch |
$11,174.50 |
| Protectus 6 inch |
$15,692.00 |
| Protectus 8 inch |
$19,254.00 |
| Protectus 10 inch |
$25,914.00 |
Water Meter Testing Fee: (HST applies to part of the cost of ICI water meters)
Note: Cost replace and test a meter suspected of inaccurate readings.
| Description |
Cost |
| 5/8 inch by 3/4 inch Volumetric Test |
$503.00 |
| 3/4 inch Volumetric Test |
$592.50 |
| 1 inch Volumetric Test |
$710.50 |
| 1.5 inch Volumetric Test |
$1,252.50 |
| 2 inch Volumetric Test |
$3,720.50 |
| 3 inch Volumetric Test |
$5,823.00 |
| 4 inch Volumetric Test |
$7,753.00 |
| 6 inch Volumetric Test |
$11,448.50 |
| Protectus meters and/or additional tests |
Cost-plus |
Water Quality Sampling (per sample)
Note: Fee to take a water sample and have it tested by the York-Durham Regional Environmental Labs (YDREL) for compliance with SDWA regulations. |
$152.50 |
Sampling Sanitary Sewage Effluent
Note: Fee to take a wastewater sample and have it tested for compliance with Markham's Sewer Use By-Law and other applicable regulations. |
$327.50 |
Camera Inspection of Private Service
Note: Camera inspection of sanitary sewer service using a CCTV mini-camera. Fee applies if the inspection is performed due to customer request or due to a sewer backup where the cause of the backup is found to be on the Private side of the service, or the blockage was caused by the customer (i.e. grease, large debris). |
$363.50 |
Construction Water: Cost of water used during construction of a sub division or site plan. Cost includes water used during chlorination & flushing, as well as during construction.
| Description |
Cost |
Building Lot Construction
Note: Per lot or townhouse based on 27.23 cubic metres (6,000 imperial gallons) per lot |
To be charged at current water rate. |
Apartment Unit Construction Water
Note: Per apartment or condo unit based on 13.61 cubic metres (3,000 imperial gallons) per lot |
To be charged at current water rate. |
Commercial Lot Construction Water
Note: Per 1,000 square feet calculated on total lot area based on 9.08 cubic metres (2,000 imperial gallons) per 1,000 square feet |
To be charged at current water rate. |
Commercial Lot Construction Water
Note: Per hectare calculated on total lot area based on 977.36 cubic metres per hectare. |
To be charged at current water rate. |
Inside Meter Reading
Note: The City's meter readers use a remote readout device to obtain readings quickly and without disturbing the customers. Customers who refuse to have a remote readout device installed will be charged a fee for each reading in order to recover the additional time & effort required to obtain a meter reading.
| Description |
Cost |
| Read by Powerstream |
Cost-plus |
| Read by Markham Operator |
$162.50 |
Lateral Inspection and Clearing Blockage
Note: CCTV inspection of sanitary sewer lateral and removal of any blockages found. The fee applies only for blockages on Private side, or blockages on Markham side caused by owner's negligence or abuse (i.e. dumping grease or acids in the sewer).
| Description |
Cost |
| Private Side - Residential |
Cost-plus |
| Private Side - ICI |
Cost-plus |
| Markham Side (not caused by Owner) |
No charge |
Hydrant Flow Test
Note: Support services to flow testing (i.e. hydrant) |
$162.50 plus cost of water at current water rate. |
Sewer main-line blockage removal
Note: CCTV inspection of sanitary sewer main line and removal of any blockages found. The fee applies for blockages caused by owner's negligence or abuse (i.e. dumping grease, gravel or acids in the sewer). Owner is the developer in new areas, or the company or person responsible in Markham-assumed areas. |
Cost-plus |
Flat Rate Water Charge
Note: All water service connections to the Markham's system are required to be metered. Owners who refuse to have a meter installed will be charged a flat-rate volume estimated as twice the average residential consumption of 1 cubic metre/day/account. |
$174.50 |
Meter in Chamber read where remote not installed
Note: Large water meters installed in underground chambers should have a remote readout device on the surface. Customers who do not have a remote readout device will be charged for staff time to enter confined space (the chamber) while complying with provincial safety regulations, and obtain a reading. |
$469.00 |
Missed appointment or service refusal
Note: The fee will be charged to customers who make an appointment for services provided by Markham staff and miss the appointment without notifying the Markham in advance, and to customers who refuse to allow Markham staff or contractor access to the water meter in accordance to the Markham's Water Use By-Law. |
Cost-plus |
Records Search
| Description |
Cost |
Per address
Note: Fee to recover staff time for records searches in regards to sewage backup, flooding or other history. |
$82.00 |
Multiple addresses
Note: Water servicing inquiries or other inquiries relating to multiple addresses |
$408.00 |
Subdivision & Site Plan Admin Fees
| Description |
Cost |
Residential Subdivision Lot (per lot)
Note: Fee to recover costs of plan review, comment & approval; supervision & sampling for connection to Markham's system; building permit, acceptance for maintenance & final assumption inspections; annual hydrant inspections to comply with fire regulations; hydrant painting. |
$267.50 |
ICI Subdivision (per meter of watermain)
Note: Fee to recover costs of plan review, comment & approval; supervision & sampling for connection to Markham's system; building permit, acceptance for maintenance & final assumption inspections to comply with fire regulations; annual hydrant inspections; hydrant painting. |
$17.50 |
Site Plan (per site)
Note: Fee to recover costs of plan review, comment & approval; supervision & sampling for connection to Markham's system. |
$2,834.50 |
Unassumed Subdivision Emergency Response
Note: Recovery of costs associated with responding to emergency calls in unassumed subdivisions (broken water pipe, blocked sewer main or lateral, etc.). |
Cost-plus |
Anti-tamper device repair/reinstallation (per device)
Note: Fee for repair or replacement of anti-tamper devices damaged or removed from unassumed areas. |
$600.00 |
Chlorine Residential Maintenance prior to Acceptance (per meter of watermain)
Note: Labour cost & water used in flushing to maintain chlorine residual until Acceptance for Maintenance.
| Description |
Cost |
Residential Subdivisions (does not apply to infill homes)
Note: Labour is $1.00 and water (3.63 cubic metres or 800 imperial gallons per metre length of watermain) |
$1.00 plus water at current water rate |
ICI Subdivision
Note: Labour is $6.50 and water (6.85 cubic metres or 1,500 imperial gallons per metre length of watermain) |
$7.00 plus water at current water rate |
Regulatory Water Sampling and Testing Fee (residential subdivisions only)
Note: Regulatory water quality testing until assumption |
$19.50 |
Discharge Request Approval Fee
Note: Review of application for permit to discharge into the Markham's sanitary or storm sewer systems. |
$1,271.00 |
Backflow Prevention Compliance Processing Fee
Note: Administration of "Order to Comply" issued for owners who fail to comply with the Backflow Prevention By-Law. |
$232.50 |
Drinking Waterworks Permit Approval Fee
Note: Review and approval of Drinking Waterworks Permit application for watermain addition or replacement. |
$982.00 |
Backflow Prevention Admin Fees (New)
| Description |
Cost |
|
Backflow Prevention Program - Manually Processing Fee for a Test Report
Note: The fee applies to the registered Qualified Person who under the Program submits a “Backflow Preventer Test and Inspection Report” without using the City’s online submission system. That non-online submission requires manual processing and data entry by the City’s staff which this fee is meant to cover.
|
$25.50 |
|
Backflow Prevention Program - Manually Processing Fee for a Survey Report
Note: The fee applies to the registered Qualified Person who under the Program submits a “Cross Connection Control Survey Report” without using the City’s online submission system. That non-online submission requires manual processing and data entry by the City’s staff which this fee is meant to cover.
|
$51.00 |
|
Backflow Prevention Program - Manually Processing Fee for a Device Upgrade Report
Note: The fee applies to the registered Qualified Person who under the Program submits a “Device Upgrade Implementation Report” without using the City’s online submission system. That non-online submission requires manual processing and data entry by the City’s staff which this fee is meant to cover
|
$30.50 |
