General Inquiries

• For questions related to building permit applications and zoning inquiries: buildingstandards@markham.ca
• For questions related to building permit inspections, please email bins@markham.ca
• Our online ePLAN Steps to Success guide provides an overview of the ePLAN system for building permit applications as well as helpful reference sheets for each step in the process.
• Additional information is available on our ePLAN Guides & Tutorials page.
• Please refer to our online Guide to Building Permits for a list of forms, drawings and documents required to be uploaded for building permit applications.
• All building permit related forms are available on our Building Permit Forms page.
  

Services Available

Construction Investigation Requests

• • Unsafe buildings and illegal construction activity reports will be investigated.
    

Building Permit Applications

• • All online permit application functionality including payments of permit fees less than $60K will continue to operate.
  • For your permit status: buildingstandards@markham.ca.
  • Plan review and permit issuance of electronic permit applications will continue via ePLAN.
    
  • Plan review staff will be available by email.
  • Permit processing of all permit types will continue via ePLAN.
    

Building Inspections

• • Inspection requests can continue to be made by requesting through ePLAN or call in to our automated Permit Inspection Request Line by calling 905.475.4850.
  • Inspections of all new construction, including occupancy permits for new and unoccupied buildings, will continue with enhanced procedures for inspector health and safety.
    
  • Permit holders are required to book all required inspections as per the Ontario Building Code. Your inspector will contact you with next steps.

Services Not Available

• Inspections for occupied buildings will be suspended until further notice