General Inquiries

Services Available

Construction Investigation Requests

    • Unsafe buildings and illegal construction activity reports will be investigated.

Building Permit Applications

    • All online permit application functionality including payments of permit fees less than $60K will continue to operate.
    • For your permit status:
    • Plan review and permit issuance of electronic permit applications will continue via ePLAN.
    • Plan review staff will be available by email.
    • Permit processing of all permit types will continue via ePLAN.

Building Inspections

    • Inspection requests can continue to be made by requesting through ePLAN or call in to our automated Permit Inspection Request Line by calling 905.475.4850.
    • Inspections of all new construction, including occupancy permits for new and unoccupied buildings, will continue with enhanced procedures for inspector health and safety.
    • Permit holders are required to book all required inspections as per the Ontario Building Code. Your inspector will contact you with next steps.

Services Not Available

  • Inspections for occupied buildings will be suspended until further notice

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