Services Available

  • Drinking water sampling per Provincial regulations.
  • Water and wastewater emergencies such as breaks and back ups.
  • Routine, essential water and wastewater activities.
  • Providing locates for Ontario One Call.
  • Meter Installation and replacement services provided by Neptune Technologies – Neptune will only carry out emergency meter maintenance works identified by the City.

Services Not Available

  • Water and wastewater operators will not be entering private homes for non-emergency services until further notice.
  • We will continue to provide customer support through phone calls to resolve resident concerns.
  • Meter installations and replacement services provided by Neptune Technologies – All bookings will be cancelled for the year
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