Accessibility & Diversity

Everyone is welcome at the City of Markham! That’s why we’re committed to being an accessible and diverse city.

Markham is committed to ensuring that all residents have full and equal access to its facilities, services and information.

Accessibility makes it possible for people with all levels of ability to take advantage of everything Markham has to offer. Our goal is to reduce barriers to as many people as possible in the physical environment, customer service and communications. This includes new multilingual services and assistive communication technologies. Learn more about Markham's accessibility initiatives.

We want everyone to feel welcome at the City of Markham! That’s why diversity is one of our seven strategic priorities. It’s also why we’ve put together a Diversity Action Plan.

Diversity is one of Markham's seven strategic priorities and we strive to develop and maintain an environment where everyone feels welcome to participate and where respect and acceptance is practiced in words and actions by all. We believe in integration and equitable access for residents, visitors, and employees.

Since the launch of our Diversity Action Plan, the City has continued to demonstrate leadership as it embeds diversity and inclusion into our planning and design, our processes and policies and our staff training and education. We are also committed to meeting the needs of people with disabilities in a timely manner, and will do so by meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Learn more about Markham's Diversity Action Plan [PDF]