Accessibility & Diversity

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Everyone is welcome at the City of Markham! That’s why we’re committed to being an accessible and diverse city.

The City of Markham is one of Canada’s most diverse cities. We are proud of our rich history and our diversity. Diversity is our collective strength and drives our community’s vibrancy, success and innovation.

Diversity and inclusion are one of the City of Markham’s key strategic priorities, embedded in the City’s strategic plan, Building Markham’s Future Together. We strive to ensure that everyone feels welcome, has a sense of belonging, and has the opportunity to live their best life possible. 

As a member of the Coalition of Inclusive Municipalities and through our many initiatives, we have a long standing and proud history of valuing diversity and inclusion. We have committed, through the City’s Inclusion Charter, to continue to uphold and protect the values of diversity, inclusion, respect for all and social cohesion.

The City of Markham launched its first Diversity Action Plan 2010 to 2019 - Everyone Welcome - in 2010 and we are starting the process of updating the Diversity Action Plan. We encourage all Markham residents to participate in the upcoming community consultations to help identify actions we can take to ensure that the City of Markham is an inclusive and socially cohesive community for all.

As part of the City’s diversity strategy, regular and ongoing training and education about diversity, racism and bias are provided to staff.

The City of Markham is committed to making its services, programs and facilities accessible to people with disabilities in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontarians with Disabilities Act, 2001.

The City takes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) seriously, and is committed to meeting or exceeding the requirements in a timely manner to ensure that City facilities, programs and services are accessible to all.

Accessibility makes it possible for people of all abilities to take advantage of what Markham has to offer.

On March 16, 2021, the City of Markham received a Conformance Statement from eSSENTIAL Accessibility regarding the accessibility of the website. Read the Conformance Statement.

Read the City of Markham’s Digital Accessibility Statement.

We want to hear from you. If you encounter issues related to accessibility, including the need for information in an alternate format, please contact the City of Markham at customerservice@markham.ca or at 905.477.5530.

For more information on accessibility, please see below.

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