Diversity & Accessibility

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Everyone is welcome at the City of Markham! That’s why we’re committed to being an accessible and diverse city.

The City of Markham is one of Canada’s most diverse cities. We are proud of our rich history and our diversity. Diversity is our collective strength and drives our community’s vibrancy, success and innovation.

Diversity and inclusion are one of the City of Markham’s key strategic priorities, embedded in the City’s strategic plan, Building Markham’s Future Together. We strive to ensure that everyone feels welcome, has a sense of belonging, and has the opportunity to live their best life possible.

The City of Markham stands against all forms of racism, stereotyping, prejudice and discrimination. This includes, but is not limited to, anti-Black, anti-Asian and anti-Indigenous racism, Islamophobia and anti-Semitism, amongst other forms of racism. We also stand against discrimination based on, gender identity and expression, age, sexual orientation, religious affiliation and ability, and all other grounds referenced in the Human Rights Code.

As part of the City’s diversity strategy, regular and ongoing training and education about diversity, racism and bias are also provided to staff. The City supports a variety of measures to inform our communities, have respectful conversations and to break down barriers.

The City has a number of Council Advisory Committees related to diversity that provide City Council with a variety of perspectives, specialized skills and expertise specific to their mandate. The Race Relations Committee provides advice and guidance to Council about matters relating to race relations, social cohesion, equity, racism and inclusion.

The City’s values and commitment to diversity can be seen in our Inclusion Charter and Markham’s Diversity Action Plan that is currently being updated. Community consultations will begin in the fall of 2021 and will help identify actions we take to address racism, ensuring that the City of Markham is a socially cohesive and inclusive community for everyone. Please stay tuned for more information about the upcoming community consultations on this website, on the City’s social media accounts and on YourVoiceMarkham.ca.

The City of Markham is committed to making its services, programs and facilities accessible to people with disabilities in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontarians with Disabilities Act, 2001.

The City takes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) seriously, and is committed to meeting or exceeding the requirements in a timely manner to ensure that City facilities, programs and services are accessible to all.

Accessibility makes it possible for people of all abilities to take advantage of what Markham has to offer.

On March 16, 2021, the City of Markham received a Conformance Statement from eSSENTIAL Accessibility regarding the accessibility of the website. Read the Conformance Statement.

Read the City of Markham’s Digital Accessibility Statement.

We want to hear from you. If you encounter issues related to accessibility, including the need for information in an alternate format, please contact the City of Markham at customerservice@markham.ca or at 905.477.5530.

For more information on accessibility, please see below.

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