1. What does the Integrity Commissioner do?

The Integrity Commissioner provides educational advice to Members of Council, as well as investigates any complaints regarding possible violations of the Code of Conduct by a Member of Council.

2. Who can file a complaint?

Members of the public, as well as other Members of Council, can file complaints.

3. How is a complaint filed?

Applicants must complete a complaint form, which includes a required affidavit. Applicants can visit the City Clerk’s office to have the affidavit commissioned, free of charge. All complaints are to be filed with the City Clerk’s office, who will then forward the document to the Integrity Commissioner on the complainant's behalf.

See Complaint Protocol section for more information.

4. How is the complaint investigated?

Once a complaint has been filed the Integrity Commissioner will review it to determine if a full investigation is warranted. If an investigation is undertaken the elected official is given a copy of the complaint and asked to respond in writing to the complaint, with a copy of this response being provided to the complainant. The process could include an interview with the complainant and the Integrity Commissioner. Within 90 days of filing the complaint, the Integrity Commissioner submits a report to Council, detailing any contravention of the Code of Conduct and any recommendations. Council determines what action will be taken.

5. Can you file an anonymous complaint?

No, you will be required to provide your name on the application form. It is at the discretion of the Integrity Commissioner whether or not that information is shared with the Member of Council.