Markham

City of Markham uses innovative A.I. technology to fix roads

Tuesday, May 26, 2020

News Page


MARKHAM, ON – May 26, 2020 – Spring is here and the City of Markham continues to provide road, park and trail maintenance services as we prepare to move into the Summer months. The Road Operations division is piloting artificial intelligence software for pothole detection, neighbourhood street trees are being pruned, and litter is actively being cleaned-up in our parks and trails.

"Markham is exceeding the provincial standard on fixing potholes and has one of the best Road Rehabilitation Programs in Ontario,” says Markham Mayor Frank Scarpitti. “Our roads are in good shape and we are achieving this by using eco-friendly technologies that help reduce costs. At the City of Markham, we believe in investing in key infrastructure, finding efficiencies and leveraging the latest digital tools and assets to deliver exceptional service to our residents."

The City of Markham is proud of our roads, which are among the best in Ontario. Every year, road and sidewalk surfaces are proactively inspected, treated and repaired using environmentally friendly methods. In 2019, 2,131 potholes were filled to maintain 75% of roads in a state of good repair. This year, Road Operations is piloting a new artificial intelligence software solution from Visual Defence that uses a smartphone camera to scan and detect potholes in real-time. Physical addresses and GPS coordinates are logged and issued so crews can respond accordingly.

Parks, open spaces and trails are being tended by crews out cutting grass, preparing sports fields and cleaning up litter. During this initial stage of provincial re-opening, residents are reminded to practice physical distancing as they walk or bicycle through parks and trails. At this time, amenities and playgrounds remain closed to limit the spread of COVID-19.

Help Keep Markham Beautiful by disposing of facemasks, gloves and wipes in the garbage and not litter them in parks and open spaces. This will also help keep our neighbours, workers, pets and wildlife safe.

Members of the public can report potholes, damaged amenities or request street tree service online at markham.ca, by calling the Contact Centre at 905.477.5530 or by e-mail at customerservice@markham.ca.

Watch Markham Mayor Frank Scarpitti, Director of Operations Morgan Jones, Senior Manager or Parks, Horticulture and Forestry David Plant, and Senior Manager of Roads, Survey and Utility Alice Lam provide an overview of the 2020 Spring Maintenance activities in this video: https://youtu.be/MLmBU8kihvM

COVID-19 will continue to impact Markham and the world throughout the coming months and our City will continue to work with all levels of government, our community and local businesses to help flatten the curve of COVID-19 and get through this challenging time together.

For more information on the City of Markham’s COVID-19 response and service adjustments, please visit markham.ca/covid19.

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Markham Mayor Frank Scarpitti's Office: Lama Nicolas, Senior Communications Advisor at lnicolas@markham.ca or 416.671.2890.

All other media inquiries / interview requests for the City of Markham: Jennifer Yap, Coordinator, Communications and Media Relations at jyap@markham.ca or 437.229.2450.

For COVID-19 announcements from the City of Markham: Visit markham.ca/covid19 or listen to 105.9 The Region – Markham’s information and emergency radio station.

About Markham: Markham, an award-winning municipality with over 355,000 residents and the largest of nine communities in York Region, is home to over 400 corporate head offices and more than 1,500 high tech and life science companies. Markham is a leader in attracting foreign direct investment with more than 210 foreign companies located in the City. Founded in the 1790s, today Markham is Canada’s most diverse community and enjoys a rich heritage, outstanding community planning and services, and a vibrant local economy. Markham has received the Excellence Canada Gold Award for Organizational Quality & Healthy Workplace, and multiple heritage and environmental awards. Stay Connected: Visit our newsroom or search #MarkhamNews and #MarkhamEvents for the latest information on City programs, services and events.



MARKHAM, ON – May 26, 2020 – Spring is here and the City of Markham continues to provide road, park and trail maintenance services as we prepare to move into the Summer months. The Road Operations division is piloting artificial intelligence software for pothole detection, neighbourhood street trees are being pruned, and litter is actively being cleaned-up in our parks and trails.

"Markham is exceeding the provincial standard on fixing potholes and has one of the best Road Rehabilitation Programs in Ontario,” says Markham Mayor Frank Scarpitti. “Our roads are in good shape and we are achieving this by using eco-friendly technologies that help reduce costs. At the City of Markham, we believe in investing in key infrastructure, finding efficiencies and leveraging the latest digital tools and assets to deliver exceptional service to our residents."

The City of Markham is proud of our roads, which are among the best in Ontario. Every year, road and sidewalk surfaces are proactively inspected, treated and repaired using environmentally friendly methods. In 2019, 2,131 potholes were filled to maintain 75% of roads in a state of good repair. This year, Road Operations is piloting a new artificial intelligence software solution from Visual Defence that uses a smartphone camera to scan and detect potholes in real-time. Physical addresses and GPS coordinates are logged and issued so crews can respond accordingly.

Parks, open spaces and trails are being tended by crews out cutting grass, preparing sports fields and cleaning up litter. During this initial stage of provincial re-opening, residents are reminded to practice physical distancing as they walk or bicycle through parks and trails. At this time, amenities and playgrounds remain closed to limit the spread of COVID-19.

Help Keep Markham Beautiful by disposing of facemasks, gloves and wipes in the garbage and not litter them in parks and open spaces. This will also help keep our neighbours, workers, pets and wildlife safe.

Members of the public can report potholes, damaged amenities or request street tree service online at markham.ca, by calling the Contact Centre at 905.477.5530 or by e-mail at customerservice@markham.ca.

Watch Markham Mayor Frank Scarpitti, Director of Operations Morgan Jones, Senior Manager or Parks, Horticulture and Forestry David Plant, and Senior Manager of Roads, Survey and Utility Alice Lam provide an overview of the 2020 Spring Maintenance activities in this video: https://youtu.be/MLmBU8kihvM

COVID-19 will continue to impact Markham and the world throughout the coming months and our City will continue to work with all levels of government, our community and local businesses to help flatten the curve of COVID-19 and get through this challenging time together.

For more information on the City of Markham’s COVID-19 response and service adjustments, please visit markham.ca/covid19.

– 30 –

Markham Mayor Frank Scarpitti's Office: Lama Nicolas, Senior Communications Advisor at lnicolas@markham.ca or 416.671.2890.

All other media inquiries / interview requests for the City of Markham: Jennifer Yap, Coordinator, Communications and Media Relations at jyap@markham.ca or 437.229.2450.

For COVID-19 announcements from the City of Markham: Visit markham.ca/covid19 or listen to 105.9 The Region – Markham’s information and emergency radio station.

About Markham: Markham, an award-winning municipality with over 355,000 residents and the largest of nine communities in York Region, is home to over 400 corporate head offices and more than 1,500 high tech and life science companies. Markham is a leader in attracting foreign direct investment with more than 210 foreign companies located in the City. Founded in the 1790s, today Markham is Canada’s most diverse community and enjoys a rich heritage, outstanding community planning and services, and a vibrant local economy. Markham has received the Excellence Canada Gold Award for Organizational Quality & Healthy Workplace, and multiple heritage and environmental awards. Stay Connected: Visit our newsroom or search #MarkhamNews and #MarkhamEvents for the latest information on City programs, services and events.