COVID-19 Service Update

The City of Markham is committed to the health and safety of the Markham community, its small businesses and our employees. We are working closely with our Public Health colleagues at the regional, provincial and national levels concerning the evolving novel coronavirus (COVID-19) situation.

Update regarding our small business advisory services:

  • The MSBC office within the IBM Innovation Space – Markham Convergence Centre will remain closed to the general public and guests until further notice.
  • To ensure continued access to our small business advisory services, MSBC will remain accessible by phone, email and web meetings for scheduled appointments

The situation continues to evolve quickly and while we anticipate these measures will remain in place until further notice, we continue to monitor and will provide updates as quickly as possible.

Thank you for your continued commitment to the health and safety of each other and the Markham community.

For up-to-date information about COVID-19, please visit

Our services

The City of Markham has many services to offer small businesses in our community. These include:

Free Counseling

Our consultants can help you with:

  • Business planning
  • Start-up procedures
  • Regulations
  • and more!

This counseling is offered at no cost, and is confidential. Depending on what stage you are at with your business/idea, we may recommend one of our group consultations or a one-on-one consultation.

To find out more, please contact the Markham Small Business Centre:

Resource Centre

(Note: access to this in-person service is temporarily closed until further notice)

Our Resource Centre offers literature on:

  • Business Registration
  • Business Planning
  • Taxation/Record Keeping
  • Marketing
  • Sources of Financing
  • Import/Export
  • Franchise

Related government programs and services are also available


  • Legal and Financial Considerations
  • Strategic Business Planning
  • Small Business Taxation
  • Effective Marketing Tools
  • E-Business Strategies
  • Managing Your Cash Flow

· Workshops and seminars are also excellent for networking with other small business owners

Reference Library/Internet Access

(Note: access to this in-person service is temporarily closed until further notice)

You may use our Reference Library. We have trade directories and guide books. We also have business magazines and other publications. Internet Access is also available.

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