Support Markham Business

This Holiday Season, the team at Destination Markham would like to feature your restaurant or retail store on their brand new website, and throughout the Local Love holiday campaign.  Please fill out the form to have your business included on the Visit Markham website, launched on December 10, 2020.

The Markham Board of Trade has set up this website to make it easy for you to find what's open and where you can buy locally. If you are a business and are open, promote your business hours, promos & more on their new website! Search for restaurants, retail and other service providers that are open.

Markham Public Library's SHOP LOCAL virtual market/shop directory page was setup to help encourage residents to shop local this holiday.

The City of Markham is proud to announce an exciting partnership with SkipTheDishes to help local restaurants weather the second wave of COVID-19 during the holiday season.  From December 2, 2020 to January 2, 2021, restaurants that join SkipTheDishes will pay 0% commission for the first 30 days.

In addition, as a way to stimulate consumer demand and generate more orders for local Markham restaurants, SkipTheDishes is offering Markham diners free delivery on every order over $20 that is placed through the app during this one-month promotional period.

New restaurant partners should visit restaurants.skipthedishes.com/application to apply to join the network, and SkipTheDishes will reach out to contact every restaurant partner that applies.

Existing restaurant partners will benefit from this holiday promotion. For existing restaurant partners, pre-holiday promotion delivery fees will come back into effect for Markham customers on January 3, 2021.

The City of Markham is collaborating with Ritual and DoorDash to provide locally owned and operated small businesses with an easy way to conduct online sales through their own websites and social media, and to enable contactless ordering at brick-and-mortar stores.

With COVID-19 remaining a threat to both the economy and public health, the Open for Business program will help the community support local, while keeping everyone safe as the holiday season approaches.

Markham businesses can sign up for the Open for Business program and use Ritual ONE – the commission-free digital ordering platform – to receive:

    • Waived set-up fees (normally $99/location)
    • Waived processing fees for 2020 (normally 2.8% + $0.15/transaction)
    • Waived subscription fees for 2020 (normally $49/month/location)
    • Use of DoorDash Drive for flat fee delivery of Ritual ONE orders

Businesses that use DoorDash Drive to make at least one Ritual ONE delivery by December 31, 2020 will have their Ritual ONE subscription fees waived through 2021.

How we can all rally to help Markham's small businesses

Don't have time to attend all the great business webinars being hosted right now? Here are some of the top quick tips we've been hearing about, and what they mean for us and our local Markham small businesses:

What can we do?

What it means for small businesses

Buy a gift card / gift certificate from a local Markham business for yourself or a loved one

The immediate cash flow can be extremely helpful so make sure you have a way to issue and track redemptions

Order by phone or online for delivery / take-out /curb side pick-up

Consider offering curb side pick-up and online pre-payment to limit physical contact; in fact, Public Health restrictions may only allow sales by an alternative method such as curb side pick-up or delivery

Leave positive reviews. Comment and share your support for local Markham businesses on their social media channels

Thank your clients and work on building / strengthening a loyal customer base. Actively engage in genuine conversations on social media. Let clients know what to expect during this disruption and that you are actively taking pre-bookings, or offering virtual solutions.

Attend a virtual/online session

Research virtual meeting tools and adapt your service delivery to an online / virtual platform

Don't cancel - ask to reschedule

Make sure to communicate alternatives to refunds, like offering credit / gift certificates for future redemption. For non-profit, charitable organizations: offer another alternative option of getting a donation receipt for the value of their reservation / ticket instead of a refund

Book / reserve now for future service - this is a great way to show your support, even if you don't have the spending money right now

Even though you don't get immediate cash flow from this, keep track of these commitments and communicate these to your landlord and bank as supporting info of future demand for your services

Landlords - talk to your business tenants and give them the option to have you opt-in to mortgage deferral and tax deferral programs so you can pass on the savings to reduce their regular monthly rent payments for a temporary period.

Talk to your landlord about your financial situation and try to work out an arrangement that works for both parties. Available deferral programs could reduce your regular monthly rent payments significantly for a temporary period: Canada Emergency Rent Subsidy (CERS)

Contact us at msbc@markham.ca if you'd like to discuss how these strategies could be leveraged for your business.


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