Markham Small Business Recovery and Digital Resilience Program

The Markham Small Business Recovery and Digital Resilience Program is a training, education and business advisory program designed to help Markham-based, brick-and-mortar, small businesses shift their business practices and build resilience towards sustainable recovery.  With emphasis on digital strategies and enhanced virtual/online presence.  In addition, for selected participants, there is an opportunity to be selected for a grant of up to $5,000.00 to assist with implementation related expenses.

Expressions of interest are now being accepted and the deadline for submitting a completed Business Recovery/Pivot Plan and Cash Flow Projections is Monday December 7, 2020.

If you are:

  • Currently actively operating a brick and mortar business location that was actively operating as of March 2020 (or earlier)
  • Experiencing a 30% loss in revenue (or greater) due to mandatory closures and emergency orders
  • A for-profit business located in the municipal boundaries of Markham
  • Able to demonstrate proof of access to minimum 3-months working capital (i.e., financial coverage for rent, salaries, inventory, marketing, etc.). Note: if selected for a grant, it cannot be used towards pre-existing working capital costs.
  • Not operating the business purely online
  • Not employed full time elsewhere
  • Not in a full-time education program and/or not planning to return to school full-time in the next 3 years
  • Not a previous recipient of a Starter Company (Plus) grant
  • Not a commission-based business nor franchise business
  • A Canadian citizen or permanent resident living in Ontario.

And are willing to:

  • Pursue and implement a change in the way you normally did business before the COVID-19 disruption (with emphasis on digital strategies and enhanced virtual/online presence)
  • Create and follow a business recovery/pivot plan and a 2-year financial forecast
  • Agree to participate in monthly mentoring meetings over a 3-month period
  • Agree to provide business progress reports to the Markham Small Business Centre for verification over a 3-month period.

Then:

  • Your business may be a fit with the Markham Small Business Recovery and Digital Resilience Program. 

The program is delivered in two phases:

  1. Open to all applicants: Training, Education and assistance with preparation of an updated Business Recovery/Pivot Plan and Cash Flow Projection
  2. For applicants selected to proceed to Phase 2: Receive grant funding and begin 3-month mentoring period

Take an Expression of Interest Survey here:

https://www.surveymonkey.com/r/markhamresilience

Note: This expression of interest is not a complete application. In order to complete an application you must submit a substantially completed business recovery/pivot plan including cash flow projections to msbc@markham.ca. Our program coordinator will help you get started by recommending training sessions and working with you to complete these documents.

You can find the Business Recovery/Pivot Plan and Financial Forecast Templates here:

https://www.markham.ca/wps/portal/home/business/msbc/business-plan-templates/business-plan-templates

Important: Although training, education and assistance with a business recovery/pivot plan and cash flow projections are provided to all applicants; selection for grant funding is competitive and there are limited spaces available.  Preference to be selected for grant funding assistance will be given to those applicants whose proposals demonstrate realistic plans for:

  • Employment for individuals other than the business owner; and/or,
  • Operating a brick-and-mortar physical location outside of a home/shared/temporary office; and/or,
  • Expansion towards new lines of product/service revenue (particularly online/virtual); and/or,
  • Operating in a priority sector (e.g., food & beverage, main street retail, accommodation, arts, entertainment & recreation, sports, cultural, travel and attractions, professional, scientific, technical, medical, life sciences services or technologies that are market ready with demonstrated traction)

Complete your business recovery/pivot plan and cash flow projections as soon as possible, as the program may fill up early.

The deadline for submitting a completed business recovery/pivot plan and cash flow projections is Monday December 7, 2020. Interviews will then be conducted and those who are selected to receive a grant will then begin three months of mentoring, starting in September as they work towards executing their business recovery/pivot plan. This is the first of a number of cohorts, so if your application is not selected for this cohort, there is the possibility that your application could be deferred for consideration in a subsequent cohort.

This program is made possible by the Starter Company Plus program which is funded by the Province of Ontario with additional contribution from the Regional Municipality of York’s Innovation Investment Reserve Fund. Digital skills training is provided by supporting partner General Assembly.


The Markham Small Business Recovery and Digital Resilience Program is a training, education and business advisory program designed to help Markham-based, brick-and-mortar, small businesses shift their business practices and build resilience towards sustainable recovery.  With emphasis on digital strategies and enhanced virtual/online presence.  In addition, for selected participants, there is an opportunity to be selected for a grant of up to $5,000.00 to assist with implementation related expenses.

Expressions of interest are now being accepted and the deadline for submitting a completed Business Recovery/Pivot Plan and Cash Flow Projections is Monday December 7, 2020.

If you are:

  • Currently actively operating a brick and mortar business location that was actively operating as of March 2020 (or earlier)
  • Experiencing a 30% loss in revenue (or greater) due to mandatory closures and emergency orders
  • A for-profit business located in the municipal boundaries of Markham
  • Able to demonstrate proof of access to minimum 3-months working capital (i.e., financial coverage for rent, salaries, inventory, marketing, etc.). Note: if selected for a grant, it cannot be used towards pre-existing working capital costs.
  • Not operating the business purely online
  • Not employed full time elsewhere
  • Not in a full-time education program and/or not planning to return to school full-time in the next 3 years
  • Not a previous recipient of a Starter Company (Plus) grant
  • Not a commission-based business nor franchise business
  • A Canadian citizen or permanent resident living in Ontario.

And are willing to:

  • Pursue and implement a change in the way you normally did business before the COVID-19 disruption (with emphasis on digital strategies and enhanced virtual/online presence)
  • Create and follow a business recovery/pivot plan and a 2-year financial forecast
  • Agree to participate in monthly mentoring meetings over a 3-month period
  • Agree to provide business progress reports to the Markham Small Business Centre for verification over a 3-month period.

Then:

  • Your business may be a fit with the Markham Small Business Recovery and Digital Resilience Program. 

The program is delivered in two phases:

  1. Open to all applicants: Training, Education and assistance with preparation of an updated Business Recovery/Pivot Plan and Cash Flow Projection
  2. For applicants selected to proceed to Phase 2: Receive grant funding and begin 3-month mentoring period

Take an Expression of Interest Survey here:

https://www.surveymonkey.com/r/markhamresilience

Note: This expression of interest is not a complete application. In order to complete an application you must submit a substantially completed business recovery/pivot plan including cash flow projections to msbc@markham.ca. Our program coordinator will help you get started by recommending training sessions and working with you to complete these documents.

You can find the Business Recovery/Pivot Plan and Financial Forecast Templates here:

https://www.markham.ca/wps/portal/home/business/msbc/business-plan-templates/business-plan-templates

Important: Although training, education and assistance with a business recovery/pivot plan and cash flow projections are provided to all applicants; selection for grant funding is competitive and there are limited spaces available.  Preference to be selected for grant funding assistance will be given to those applicants whose proposals demonstrate realistic plans for:

  • Employment for individuals other than the business owner; and/or,
  • Operating a brick-and-mortar physical location outside of a home/shared/temporary office; and/or,
  • Expansion towards new lines of product/service revenue (particularly online/virtual); and/or,
  • Operating in a priority sector (e.g., food & beverage, main street retail, accommodation, arts, entertainment & recreation, sports, cultural, travel and attractions, professional, scientific, technical, medical, life sciences services or technologies that are market ready with demonstrated traction)

Complete your business recovery/pivot plan and cash flow projections as soon as possible, as the program may fill up early.

The deadline for submitting a completed business recovery/pivot plan and cash flow projections is Monday December 7, 2020. Interviews will then be conducted and those who are selected to receive a grant will then begin three months of mentoring, starting in September as they work towards executing their business recovery/pivot plan. This is the first of a number of cohorts, so if your application is not selected for this cohort, there is the possibility that your application could be deferred for consideration in a subsequent cohort.

This program is made possible by the Starter Company Plus program which is funded by the Province of Ontario with additional contribution from the Regional Municipality of York’s Innovation Investment Reserve Fund. Digital skills training is provided by supporting partner General Assembly.

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