With growing concerns around novel coronavirus (COVID-19), and out of an abundance of caution the City of Markham Community Centres, Libraries and Culture sites have made changes to our refund policy to support our participants for the 2021 summer season.
Withdrawal and Refund Policy
If you would like to transfer to a different program, a transfer request can be submitted. Transfer approvals are dependent on available space in the new program. If approved, the difference of the program fees will be applied to the participant's registration account.
At least two days' notice is required for any transfer, withdrawals or refunds for: Aquatic leadership courses, Virtual Fitness Classes and Virtual Summer Camps (Varley Art Gallery, Flato Markham Theatre & Markham Museum).
Program Cancellation Policy
A full refund will be provided for any program that the City of Markham cancels before the program start date.
Program Transfer, Withdrawal and Refund Requests
Prior to the program start date, you may withdraw from the program online at EZ Reg.
Once the first day of the program has passed, please contact us at:
Live chat at www.markham.ca
If your new course is more expensive than the old one, we will contact you for payment.